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Privacy Policy

Privacy Policy

California Residents

Term of Use

 Last modified: September 3, 2026

Introduction

Privacy is very important to CliniComp International, Inc. and its subsidiaries, divisions, and affiliates (collectively, “we”, “us”, “our”, or the “Company”). We also understand privacy is very important to you.

This Privacy Policy (the “Policy”) tells you the types of information we may collect from you or you may provide and how we collect, use, maintain, protect, and disclose that information when you visit our website based in the United States: https://clinicomp.com (the “Website”) or any other platform on which this Policy is posted or linked (collectively, the “Service”), including our office visitor and vendor logs.

This Privacy Policy concerns only information we may collect from you or that you may provide through our Website. For information on our privacy policies specifically related to patient information, such as protected health information, click here (https://clinicomp.com/wp-content/uploads/2024/02/ADM-0004-HIPAA-Privacy-and-Security-Policy-1.pdf).

Your use of the Service is governed by and conditioned upon your agreement to this Policy and our Terms of Use (https://clinicomp.com/term-of-use/), regardless of how you access the Service (including but not limited to through the Internet, through a mobile network, or in any other manner). By using the Service, you are agreeing to the terms in this Policy and our Terms of Use, both on your behalf, and on behalf of the company, government agency, or legal entity that you are affiliated or associated with, and you represent and warrant that you have the authority to bind such entity to this Policy and our Terms of Use. If you do not have such authority, or if you do not agree to this Policy or our Terms of Use, you are not allowed to use the Service.

This Privacy Policy is written in the English language. We do not guarantee the accuracy of any translated versions. To the extent any translated versions conflict with the English language version, the English language version shall control.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. BY USING THE SERVICE, YOU ACKNOWLEDGE YOU HAVE READ AND UNDERSTAND THE PRIVACY POLICY AND THAT WE WILL COLLECT, USE, AND SHARE YOUR INFORMATION AS SET FORTH BELOW.

Children Under the Age of 18

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on our Service or through any of its features, register on the Service, use any of the interactive or public comment features of this Service, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at privacy@clinicomp.com.

In addition, if you are a California resident under the age of 18, while we do not allow users under the age of 18 and you should notify us so we may delete your information, specifically, you may request us to remove content or information posted on our websites or stored on our servers by (a) submitting a request in writing to privacy@clinicomp.com, and (b) clearly identifying the content or information you wish to have removed and providing sufficient information to allow us to locate the content or information to be removed. However, please note that we are not required to erase or otherwise eliminate content or information if (a) other state or federal laws require us or a third party to maintain the content or information; (b) the content or information was posted, stored, or republished by another user; (c) the content or information is anonymized so that the minor cannot be individually identified; (d) the minor does not follow the instructions posted herein on how to request removal of such content or information; or (e) the minor has received compensation or other consideration for providing the content. Further, nothing in this provision shall be construed to limit the authority of a law enforcement agency to obtain such content or information.

Information We Collect About You

We take commercially reasonable measures to ensure we collect and process the minimum amount of personal information necessary to achieve the purposes described in this Policy.  We collect several types of information from and about users of our Service, including information:

(a) By which you may be personally identified (“personal information”), such as:

  • Name
  • Street address
  • Phone number
  • Unique personal identifier (e.g., online identifier)
  • Internet Protocol address (“IP Address”)
  • Email address
  • Account name or
  • For U.S. healthcare providers, a National Provider Identifier# (NPI) and/or state license number
  • Other similar identifiers
  • Characteristics of protected classifications under state and federal law (e.g., age, race, sex, medical condition, etc.)
  • Commercial information (e.g., purchase history)
  • Internet or other electronic network activity information (e.g., browsing history, mobile network information, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, information about how and when you use our Service, interaction with our Website, etc.)
  • Geolocation data
  • Audio, electronic, visual, or similar information (e.g. call recordings)
  • Professional, employment-related, or similar information;

(b)       About your internet connection, the equipment you use to access the Service, and usage details.

We will not use your Personal Information for a materially new purpose not described in this Policy without first providing notice and, where required, obtaining your consent.

If you are a job applicant, employee, owner, director, officer, or contractor of the Company (individually referenced in this Policy as “employee” and collectively referenced as “employees”), we further collect educational, professional, and employment-related information, which may include certain sensitive personal information. Specifically, we collect information such as your Social Security Number, driver’s license number or state ID card number, passport number, and other unique personal identifiers associated with you or other beneficiaries such as your spouse or child; employment and education history, professional licenses, marital or domestic partner status, date of birth, age, gender, classifications protected under state or federal Equal Employment Opportunity laws (such as race or national origin), medical condition or information, and health insurance information and policy number; precise geolocation history, including badge access and telematics data; and financial information, including bank account, billing address, and information about your income and account balances. Note, while prospective employees may apply for jobs on this Website, we do not collect sensitive personal information on the Website for employment purposes.

Unless you are an employee, or as otherwise stated in a separate agreement, the Company does not collect sensitive personal information such as your social security, driver’s license, state identification card, or passport number; your account login, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; your racial or ethnic origin, religious or philosophical beliefs, or union membership; the contents of your mail, email and text messages, unless we are the intended recipient of the communication; your genetic data; your biometric information for the purpose of uniquely identifying you; and personal information collected and analyzed concerning your sex life or sexual orientation. We ask that you not send nor disclose this sensitive personal information to us.

How we Collect Your Information

Directly from you when you provide it to us

We will collect personal information from you directly when you apply to use any of the Service, interact with our Service, contact us for any reason, or retain our Service. For example, you voluntarily share information when you access our Service to inquire about specific Company information or when you indicate you would like a Company representative to contact you with more information regarding a topic, service, or product at tradeshows, seminars, conventions, or workshops. We also collect information you provide to use when you elect to complete a registration form, survey, or email form, when you submit your particular tradeshow identification badge information, or when you enter search queries on our Website.

Information collected automatically

As you navigate through our Service, we collect certain information about you automatically through our use of cookies, web beacons, and other tracking technologies. More information about our use of cookies follows later in this Policy. Information collected automatically may include usage details, IP Address, and other information collected through cookies and similar technologies.

Information we obtain indirectly

We may receive personal information about you from information provided to us by our customers as well as from other third parties. For example, HubSpot and our other business partners may provide us with such information as part of their relationship with us (see  Third Party Websites and Applications below). We may combine this with information that we already have collected about you. Such collected information could include contact details (such as email address) and previous purchase history or interests.

How We Keep and Use Personal Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our Service, and to comply with our legal obligations. The criteria we use to determine retention periods include the nature of the information, the purposes for which it was collected, applicable legal requirements, and whether you have requested deletion.

We may keep and use your personal information to (a)provide you with access to our Website; (b) respond to your requests; (c) personalize your access to our Website; (d) develop records, including records of your information; (e) contact you with information that might be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the registration form) or adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information; (f)  perform analytics and to research, develop and improve programs, products, services, and content; (g)  cooperate with U.S. healthcare providers, by linking your name, National Provider Identifier (NPI), state license number, and/or your IP Address to web pages you visit, for compliance, marketing, and sales activities; (h) enforce this Privacy Policy and other rules about your use of our Website; (i) protect someone’s health, safety or welfare; (j) carry out our obligation and protect our rights or property; (k) comply with a law or regulation, court order or other legal process; (l) fulfill any other purpose for which you  explicitlyprovide it; (m) display advertisements tailored to your interests; (n) notify you about changes to our Website or any products or services we offer or provide though it; and (o) carry out any other use we may describe when you provide the information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume you meet its target criteria.

Disclosure of Your Information

We may share aggregated information about our website users, and information that does not identify any individual, without restriction.

We may share or disclose, and have shared or disclosed in the last twelve months, your personal information for the following purposes:

  • Normal Operations. We share your information with contractors, service providers, and other third parties we use to support our business, including with companies we hire to perform services or functions on our behalf. These service providers are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than performing services on our behalf.
  • Corporate Transactions. With a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.
  • Marketing. We share your information with third parties to market their products or services to you if you have consented to these disclosures.
  • At your request. We may share your information to fulfill the purpose for which you explicitly provide it or with your consent
  • Other specified purposes. We may share your information for any other purpose disclosed by us when you provide the information.

We may also share or disclose, but have not shared or disclosed in the last twelve months, your personal information to third parties for the following purposes:

  • Legal and Safety disclosures. We may disclose personal information to comply with any court order, subpoena, search warrant, law, regulation or legal process, including to respond to any government or regulatory request. Further, we may cooperate with law enforcement authorities in investigating and prosecuting Website visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal), which may include sharing your personal information. We may also share your information if we reasonably believe disclosure is necessary or appropriate to protect the rights, property, health or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  • Policy Enforcement. We may disclose your information to enforce this Privacy Policy and the other rules about your use of our Website.

In addition, we also may keep, use, and disclose personal information in ways we believe are consistent with governmental guidance, directions, regulations, and laws, including HIPAA where applicable.

The categories of Personal Information shared with third parties may include: (1) contact information including your name, email address, street address, city, state, zip code, and telephone number; (2) device and usage information and online behavior information, such as your IP address, mobile network information, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, general geolocation, information about how and when you use our Service, and other technical information, including online activity, preferences, and time spent viewing features; (3) comments, reviews, and suggestions; and (4) personal preferences including product preferences, online preferences, and interests.

We share your information with various third party integrations including HubSpot, Workable, Google Analytics, LinkedIn, and X (formerly known as Twitter) to improve analytics, communication with our users, and user experience.

Information We Collect Through Automatic Data Collection Technologies 

We may use cookies, web beacons, pixel tags, mobile analytics software, log files, or other technologies (“Cookies”) to collect certain information about your online activity and interactions with our Service which allows us to keep track of analytics and certain statistical information that enables us to improve our services and provide you with more relevant content and advertising.

Some of the Cookies we use are necessary to enable you to navigate the Service and use its features. We also use functional cookies to record information about the choices you have made and to allow us to tailor the Service to our users; for example, to remember your language or region or that you have already completed a survey. This information is usually anonymized and is not used for any other purpose. We may also use analytic services to help us understand how effective our content is, what interests our users have, and to improve how the Service works. In addition, we use web beacons or tracking pixels to count visitor numbers and performance cookies to track how many individual users access the Service and how often. The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).  Most web browsers include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

You are free to decline our cookies if your browser permits, but, if you do, you may be unable to access some parts of our Website and/or some parts of our Website may not work properly for you. Unless you have adjusted your browser setting so it will refuse browser cookies, our system will issue cookies when you direct your browser to our Website.

If you would like more information about who we share our data with and why, please contact us.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including third-party trackers, advertisers, and content providers to track and analyze your usage of our Website and to enable certain essential Website functions, such as navigation. These third parties may use cookies alone or in conjunction with other tracking technologies to collect information about you when you use our Website. The information these third parties collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. These third parties may use this information to provide you with interest-based (behavioral) advertising or other targeted content. These third parties may collect, and share with us, as we may request, website usage information about visits to our websites, measure and research the effectiveness of our advertisements, and track page usage and paths followed during visits through our site. Also, these third-parties may place our Internet banner advertisements on other websites that you visit, and track use of our Internet banner advertisements and other links from our marketing partners’ websites to our websites. Please refer to your browser Help instructions to learn more about managing cookies.

These third parties protect that data in accordance with their privacy policies. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information below.

Residents of certain states may have additional personal information rights and choices, including the ability to opt out of third-party cookies. Please see State-Specific Rights below for more information. 

Third Party Websites and Applications

In addition to our Website, we use various social media and third-party websites for users to engage with us. When you engage with us through third-party social media platforms, your interactions on those platforms are governed by the respective privacy policies of those platforms, over which we have no control.

As part of our data analytics program, we contract with a third-party provider, HubSpot, to track Website visitors. HubSpot maintains a separate database that includes personal information, such as email addresses which is accessible to us. We also use Workable, Google Analytics, LinkedIn, and X (formerly known as Twitter). The integration of these services is intended to provide a seamless secure user experience and accessible communication to us in a timely manner.

Our Service may contain links to other websites owned and operated by third parties, including without limitation social media websites, that we think you might be interested in (each a “Linked Site”). When you click on a link to a Linked Site, you will leave our Service and go to that Linked Site, and another entity may collect personal information or anonymous data from you. We have no control over, do not review, and cannot be responsible for, these Linked Sites or their content. Please be aware that the terms of this Policy do not apply to these Linked Sites or their content, or to any collection of your personal information by third parties through the Linked Sites. The Company is not responsible for the privacy practices or the content of such Linked Sites. Please be aware of where you are at all times. The Company expressly disclaims any liability that may arise from your use or provision of any of your information whatsoever to Linked Sites. You understand and agree that by clicking on a link to a Linked Site that you have left our Service.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note some parts of this Website may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising. We may also ask for your consent for us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, which you may decline. If you consent and opt-in for us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you will be able to revoke your consent at any time by following the instructions included in each communication.
  • Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data (the registration form) or at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to privacy@clinicomp.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
  • Targeted Advertising. If you do not want us to use information we collect or you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by contacting us at privacy@clinicomp.com.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

Residents of certain states may have additional personal information rights and choices. Please see State-Specific Rights below for more information. 

Accessing and Correcting Your Information

Account holders can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email at privacy@clinicomp.com to request access to, correct or delete any personal information you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Proper access and use of information provided on the Website is governed by our Terms of Use.

Residents of certain states may have additional personal information rights and choices. Please see State-Specific Rights below for more information.

Consent to Processing and International Data Transfer

The Service is controlled and operated by us from the United States. The Company may process, transfer, and store your information on servers located in the United States. As a result, your personal information may be subject to data protection and other laws that may differ from your country of residence. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial processes in the countries in which we operate. By using the Service, or by providing us with any information, you consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as, or equivalent to, those in the country where you reside or are a citizen. 

Data Security

 We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

We will never ask you to send your password or other sensitive information to us in an email. Any email or other communication purporting to be from one of our websites requesting your password or otherwise asking you to provide sensitive account information via email, should be treated as unauthorized and suspicious and should be reported to us immediately by contacting us. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account and report it immediately by contacting us at privacy@clinicomp.com.

If a breach of security involving unsecured personally identifiable information occurs, we will comply with all applicable breach-notification laws.

If you believe you have identified a security vulnerability in the Service, please report it to us at privacy@clinicomp.com. We appreciate responsible disclosure and will review reports promptly. Please do not access, modify, or delete data belonging to others or disrupt the Service when investigating or reporting a potential vulnerability.

We expressly disclaim any liability from misuse of any and all accounts or credentials, and in no event will we be held liable to you for any liabilities or damage resulting from or arising out of (i) any action or inaction taken under this provision; (ii) any compromise of the confidentiality of your account or other identification or credentials; or (iii) any unauthorized access or use of your account or credentials. You agree to defend, indemnify, and hold us and our affiliates harmless from and against all third-party claims, damages, and expenses (including reasonable attorney’s fees) against or incurred arising out of use or access of the Service by anyone accessing the Service using your account or other identification or credentials.

If you believe any personal information you have submitted to us is unsecure or have any other privacy concerns, please notify us immediately at privacy@clinicomp.com.

Automated Decision Making

We do not make decisions based solely on automated processing that produce legal or similarly significant effects concerning you.

Changes to this Policy

We reserve the right to change or modify this Policy or our Service at any time, and any changes are effective upon being posted unless we advise otherwise. It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account or through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes. You are bound by any changes to this Policy when you use the Service after such changes have been first posted. If you do not accept the terms of this Policy, we ask that you do not register with us and that you do not use our Service. Please exit the Service immediately if you do not agree to the terms of this Policy.

State-Specific Rights

Depending on your state of residence, you may have rights under other state laws. The following notices inform you of rights you may exercise as a resident of the states specified below.

Special Notice for California Residents

If you would like to exercise your rights as a resident of California, you can contact us at privacy@clinicomp.com. If you choose to contact us for this purpose, you must provide us with enough information to identify you (e.g., your first and last name, email address, and telephone number) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

“Personal information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. “Personal information” does not include publicly available information.

  • Request to Correct. You may correct or update your personal information at any time by logging into your account or by contacting us.
  • Request to Access. You may submit a request to obtain a copy of or access to the personal information that we have collected on you.
  • Request to Know. You may submit a request to receive information about our data collection practices.

o Right to Know what Personal Information is being Collected. You may request information on the categories of personal information we have collected about you; the categories of sources from which the personal information is collected; our business or commercial purpose for collecting, selling, or sharing personal information; the categories of third parties to whom we have disclosed personal information, if any; and the specific pieces of personal information it has collected about you.

o Right to Know what Personal Information is Sold or Shared and to Whom. You may also request the categories of personal information that we have collected about you; the categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom the personal information was sold or shared, and the categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.

Please note that the categories of personal information, sources, and disclosure will not exceed what is contained in this Policy. Additionally, we are not required to retain any information about you if it is only used for a one-time transaction and would not be maintained in the ordinary course of business. We are also not required to re-identify personal information if it is not stored in that manner already, nor is it required to provide the personal information to you more than twice in a twelve-month period.

  • Request to Limit the Use of Your Sensitive Personal Information. We collect sensitive personal information about you in the form of your race and medical conditions. We collect and use this data solely for the purpose of providing the service. We do not sell your sensitive personal information or use it for targeted advertising. Additionally, if you are an employee, we may collect, use, and disclose certain sensitive personal information only for employment-related purposes reasonably expected by employees. If you believe that we may have collected sensitive personal information about you, you may withdraw your consent to any use or disclosure of your sensitive personal information.
  • Request to Delete. You may request that we delete personal information we have collected from you. Subject to certain exceptions set out below we will, on receipt of a verifiable request, delete your personal information from our records, direct any service providers to do the same, and notify all third parties with whom we have shared your personal information to delete it unless this proves impossible or involves disproportionate effort. Please note that we may not delete your personal information if it is necessary to:

o Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by the consumer, or reasonably anticipated by the consumer within the context of a business’ ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.

o Help to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for those purposes.

o Debug to identify and repair errors that impair existing intended functionality, to exercise free speech, ensure the right of another consumer to exercise that consumer’s right of free speech, or exercise another right provided for by law to comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.

o Engage in public or peer-reviewed scientific, historical, or statistical research that conforms or adheres to all other applicable ethics and privacy laws, when the business’ deletion of the information is likely to render impossible or seriously impair the ability to complete such research, if the consumer has provided informed consent.

o To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business and compatible with the context in which the consumer provided the information. o Comply with a legal obligation.

  • Right to Access Information About Automatic Decision-Making. We do not currently engage in automated individual decision-making. However, in the event we ever do so, we will inform you of such change and you may request information about and opt out of such automated decision-making.
  • Right to Data Portability. You may also request that we transfer your personal information to another entity, to the extent such transfer is technically feasible.

We may not, and will not, treat you differently because of your request to exercise your rights. As a result of your request, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may charge you a different rate, or provide a different level of quality, if the difference is reasonably related to the value provided by your personal information.

Special Notice for Residents of Colorado, Connecticut, Delaware, Maryland, Minnesota, Nebraska, New Hampshire, New Jersey, Rhode Island, and Utah

Personal information or “personal data” means “information that is linked or reasonably linkable to an identified or identifiable individual.” “Personal data” does not include de-identified or publicly available information.

  • Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
  • Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
  • Request to Delete. You may request that we delete the personal data we have collected on you. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law.
  • Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising or consumer profiling.
  • Right to Data Portability. You may also request that we transfer your personal information to you or another entity, to the extent such transfer is technically feasible.
  • Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Attorney General of your state, as described below.
  • Withdraw Consent for Your Sensitive Personal Information. We collect sensitive personal information about you in the form of your race and medical conditions. We collect and use this data solely for the purpose of providing the service. We do not sell your sensitive personal information or use it for targeted advertising. Additionally, if you are an employee, we may collect, use, and disclose certain sensitive personal information only for employment-related purposes reasonably expected by employees. If you believe that we may have collected sensitive personal information about you, you may withdraw your consent to any use or disclosure of your sensitive personal information.

If you’d like to make any of the above requests, you can contact us at privacy@clinicomp.com. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and telephone number) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your request to exercise your rights. As a result of your request, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you.

If you are a resident of one of these states, the contact information for your attorney general can be found below or on the appropriate official website for your state:

Connecticut: https://portal.ct.gov/AG/Common/Complaint-Form-Landing-page

 Minnesota: https://www.ag.state.mn.us/Office/Complaint.aspx

New Hampshire: https://www.doj.nh.gov/consumer/complaints/

New Jersey: https://www.njconsumeraffairs.gov/Pages/Consumer-Complaints.aspx

Rhode Island: https://riag.ri.gov/forms/consumer-complaint

Special Notice for Residents of Florida, Indiana, Iowa, Kentucky, Montana, Oregon, Tennessee, Texas, and Virginia

Personal information or “personal data” means “information that is linked or reasonably linkable to an identified individual or an identifiable individual.” “Personal data” does not include deidentified data, aggregated data, or publicly available information.

  • Request to Access. You may submit a request to confirm or to obtain a copy or representative summary of or access to the personal data that we have collected from you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
  • Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
  • Request to Delete. You may request that we delete the personal data that you have provided to us. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law.
  • Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising or consumer profiling.
  • Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Attorney General of your state, as described below.
  • Withdraw Consent for Your Sensitive Personal Information. We collect sensitive personal information about you in the form of your race and medical conditions. We collect and use this data solely for the purpose of providing the service. We do not sell your sensitive personal information or use it for targeted advertising. Additionally, if you are an employee, we may collect, use, and disclose certain sensitive personal information only for employment-related purposes reasonably expected by employees. If you believe that we may have collected sensitive personal information about you, you may withdraw your consent to any use or disclosure of your sensitive personal information.

If you’d like to make any of the above requests, you can contact us at privacy@clinicomp.com. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and telephone number) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your request to exercise your rights. As a result of your request, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you.

If you are a resident of one of these states, the contact information for your attorney general can be found below or on the appropriate official website for your state:

                Florida: https://www.myfloridalegal.com/how-to-contact-us/file-a-complaint

                Kentucky: https://www.ag.ky.gov/about/Office-Divisions/OCP/Pages/default.aspx

                Virginia: https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: privacy@clinicomp.com or 9655 Towne Centre Drive, San Diego, CA 92121.  We will respond to your inquiry as soon as reasonably practicable and, in any event, within the timeframes required by applicable law.

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